Edukasi Partisipatif e-Tax Court dalam Meningkatkan Literasi Hukum Perpajakan dan Literasi Digital Mahasiswa

  • Ameliya Silaning Utami Universitas Esa Unggul
  • Budi Mulia Kurniawan Universitas Esa Unggul
  • Agus Munandar Universitas Esa Unggul
Keywords: e-Tax Court, Digital Transformation, Tax Law Literacy

Abstract

Digital transformation in the public service sector has encouraged the Tax Court to implement the e-Tax Court system as a form of modernization in tax dispute resolution services. However, the implementation of this system has not been fully accompanied by an increase in legal and accounting literacy among university students. This community service activity aimed to improve students’ tax law and digital transformationliteracy through the socialization of e-Tax Court transformation at the Tax Court. The activity used a community education approach through participatory education methods, including socialization sessions, interactive discussions, court observations, and moot tax court simulations. Methodologically, the activity employed a One Group Pretest–Posttest Design involving 52 students from the Faculty of Administrative Sciences, Universitas Indonesia. Data collection techniques included pretest and posttest questionnaires, evaluation surveys, and participant observation. The activity showed an increase in the participants’ average score from 7.75 in the pretest to 9.60 in the posttest. Participants had generally positive views on the content, usefulness of the e-Tax Court Transformation project, relevance of digitalisation to the provision of public services. The Participatory Educational Approach assisted the Participants in developing a better understanding of the Tax Court Functions, Tax Dispute Resolution Processes and the Application of Digital Transformation to Court Services. The outcome of this Activity was the Enhancement of Students' knowledge of tax law and digital transformation Issues and increased their awareness of the need for and Importance of Transparency, Accountability, Digitalisation in providing Public Service for Taxation purposes.

Author Biographies

Ameliya Silaning Utami, Universitas Esa Unggul

Mahasiswa Program Studi Magister Akuntansi, Universitas Esa Unggul.

Agus Munandar, Universitas Esa Unggul

Dr. Agus Munandar, SE., M.Sc., CPMA, AFA, CMA, CTT, CSRS menjabat sebagai Ketua Program Studi Magister Akuntansi (S2) Universitas Esa Unggul dan dosen Universitas Esa Unggul 

References

Afdila, & Adnan, M. F. (2022). Digitalisasi Administrasi Publik sebagai Salah Satu Perwujudan Reformasi Birokrasi. Jurnal Ilmiah Ekotrans & Erudisi, 2, 27–32. https://journal.unespadang.ac.id/JIEE/article/view/121

Anggraeni, W., & Rahmawati, I. D. (2024). Reformasi Birokrasi: Penerapan Teknologi Informasi Dalam Meningkatkan Pelayanan Publik. Masip: Jurnal Manajemen Administrasi Bisnis Dan Publik Terapan, 2(3), 31–44. https://doi.org/10.59061/masip.v2i3.734

Berliana, & Zein Sgn, S. (2024). Persidangan Secara Elektronik Di Pengadilan Pajak Indonesia (e-Tax Court) : Kendala Dan Dampaknya. Jurnal Hukum Pidana, Kriminologi Dan Viktimologi, 1. https://doi.org/10.23920/jphp

Busnawir, Judijanto, L., Abdullah, G., Abdurahman, A., Lumbu, A., Zamsir, Tumber, R. T., Septikasari, D., Sogalrey, F. A. M., Mahliatussikah, H., & Subhaktiyasa, P. G. (2025). Evaluasi Pembelajaran Prinsip, Teknik, dan Aplikasi (Efitra, Ed.; 1st ed.). PT Sonpedia Publishing Indonesia. https://play.google.com/books/reader?id=P3BQEQAAQBAJ&pg=GBS.PP2&hl=id

Donatianus Tri Prasetyo, & Rahayu, N. (2024). SWOT Analysis of the Implementation of Tax Dispute Administration and Electronic Trials (E-Tax Court) at the Indonesian Tax Court. Jurnal Public Policy, 10(3). https://doi.org/10.35308/jpp.v10i3.8011

Dwiputranti, M. I., Putri, I. G. A. P. T., Sutedja, D. G. S. K. D., Arta, I. K. S., & Suparthini, N. P. E. (2026). Peningkatan Literasi Digital untuk Kesiapan Technopreneurship Siswa SMKN 2 Tabanan. Jurnal SOLMA, 15(1), 2417–2425. https://doi.org/10.22236/solma.v15i1.22650

Erwiningsih, W. (2022). Implementasi Penyelesaian Sengketa Pajak pada Pengadilan Pajak Indonesia. In Justicia Sains: Jurnal Ilmu Hukum (Vol. 06, Number 02). https://jurnal.saburai.id/index.php/hkm

Freire, P., Ramos, M. B., Macedo, D., & Shor, I. (1970). Pedagogy of the Oppressed. The Continuum International Publishing Group Inc. https://files.libcom.org/files/Paulo%20Freire,%20Myra%20Bergman%20Ramos,%20Donaldo%20Macedo%20-%20Pedagogy%20of%20the%20Oppressed,%2030th%20Anniversary%20Edition%20(2000,%20Bloomsbury%20Academic).pdf

Gumiwang, R. (2024, December 13). Profesional DDTC Edukasi Mahasiswa Soal Beracara di Pengadilan Pajak. DDTC News. https://news.ddtc.co.id/komunitas/kampus/1807479/profesional-ddtc-edukasi-mahasiswa-soal-beracara-di-pengadilan-pajak

Hayati, N., Hadian, N., Muafiq, F., & Setianto, A. D. (2026). Pendampingan dan Penyuluhan Penggunaan Sistem Smart Village untuk Digitalisasi Pelayanan Wisata Lolong Adventure. Jurnal SOLMA, 15(1). https://doi.org/10.22236/solma.v15i1.20925

Kurniawan, B. M., & Munandar, A. (2025). Analisis Dampak Kebijakan PENG-6/SP/2024 terhadap Implementasi e-Tax Court di Pengadilan Pajak. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 7(10). https://doi.org/10.47467/alkharaj.v7i10.9316

Lahilote, H. S., Soleman, F., Hasan, F., Basri, R., & Lahilote, A. (2024). Judicial Digitalization in Central Indonesia: a Study of e-Court And e-litigation Implementation in Courts. Syariah: Jurnal Hukum Dan Pemikiran, 24(2), 315–332. https://doi.org/10.18592/sjhp.v24i2.13879

Luna Bonita, S., & Khakimah, N. N. (2024). Implementasi e-Tax Court Dalam Mewujudkan Keadilan Cepat Dan Murah Dalam Penyelesaian Sengketa Pajak. Jurnal Hukum Progresif, 7(11).

Mukhtar, & Lailam, T. (2023). Accountability and Transparency of the Electronic Court and Litigation Systems in Indonesia. Jurnal Hukum Unissula, 39(2), 157–173. https://doi.org/10.26532/jh.v39i2.32552

Munandar, A., & Nadia, A. S. F. (2025). Analisis SWOT dalam Menentukan Strategi Implementasi E-Tax Court di Pengadilan Pajak Indonesia. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 7(4). https://doi.org/10.47467/alkharaj.v7i4.6828

Natika, L. (2024). Transformasi Pelayanan Publik di Era Digital: Menuju Pelayanan Masa Depan yang Lebih Baik (Vol. 6). http://ejournal.unsub.ac.id/index.php/publik

Purwowidhu, C. (2024, June 19). e-Tax Court: Memudahkan Pencari Keadilan Pajak . Media Keuangan Kementerian Keuangan. https://mediakeuangan.kemenkeu.go.id/article/show/e-tax-court-memudahkan-pencari-keadilan-pajak

Sangaji, M. S. J., & Irianto, J. (2025). Transformasi Inovasi Pelayanan Publik menuju Pemerintahan Digital. Jejaring Administrasi Publik, 17(1), 54–70. https://doi.org/10.20473/jap.v17i1.72708

Saptati D.I, R. (2026, February 3). Menuju Pajak yang Lebih Mudah: Peralihan Sistem Perpajakan Indonesia ke Coretax DJP. Media Keuangan Kementerian Keuangan. https://mediakeuangan.kemenkeu.go.id/article/show/menuju-pajak-yang-lebih-mudah-peralihan-sistem-perpajakan-indonesia-ke-coretax-djp

Solichah, N., & Utomo, R. B. (2025). Peningkatan Kepatuhan Pajak Melalui Sosialisasi Perpajakan kepada Komunitas Bisnis Multi-Level Marketing Minyak Aroma Terapi di Yogyakarta. Jurnal PKM Manajemen Bisnis, 5(1), 242–249. https://doi.org/10.37481

Suryani, Y. D., Rukiyah, Suningsih, T., Yin, Y. S., Damayanti, S., Septianingsih, E. T., Silviani, M., Olivia, A. W., & Areza, Y. (2026). Pelatihan dan Peningkatan Kapabilitas Guru TK melalui Pelatihan Pemanfaatan Suno AI dalam Pembelajaran Gerak dan Lagu di TK Pembina Negeri II Palembang. Jurnal SOLMA, 15(1), 968–977. https://doi.org/10.22236/solma.v15i1.21742

Tampubolon, A., & Tampubolon, K. (2022). Praktik Banding Di Pengadilan Pajak (T. Yuliyanti, Ed.; 1st ed.). Deepublish. https://play.google.com/books/reader?id=eXJNEQAAQBAJ&pg=GBS.PR3&hl=id

Utami, A. S., & Munandar, A. (2025). Transformasi Digital Layanan Kuasa Hukum di Pengadilan Pajak: Studi Kasus Sebelum dan Sesudah Implementasi Sistem Online. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 7(10). https://doi.org/10.47467/alkharaj.v7i10.9317

Zega, A., Victorada Gea, Y., Setia Zebua, M., Beniah Ndraha, A., Ferida, Y., & Daya Akuatik, S. (2024). Strategi Peningkatan Kesadaran Pajak di Kalangan Generasi Muda dalam Era Digital: Analisis Peran Teknologi dan Pendidikan Menuju Indonesia Emas 2045. Jurnal Ilmu Ekonomi, Pendidikan Dan Teknik, 1. https://sihojurnal.com/index.php/identik/article/download/36/27

Published
2026-08-18
Section
Articles